Terms of Service

Effective Date: April 15, 2026
Last Updated: April 15, 2026

Welcome to ProPage. These Terms of Service ("Terms") are a legal agreement between you and ProPage ("ProPage," "we," "us," or "our"). They govern your access to and use of the ProPage platform, including our website at pro.page, all associated applications, features, content, and services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

Please read these Terms carefully. They contain important information about your rights and obligations, including a binding arbitration clause and class action waiver in Section 16.

1. Agreement to Terms

1.1 Acceptance

By accessing or using ProPage, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms, policies, or guidelines we may publish from time to time. Together, these documents form the complete agreement between you and ProPage regarding your use of the Service.

1.2 Eligibility

You must be at least 16 years of age to create an account or use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

1.3 Authority

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

2. Account Registration

2.1 Account Creation

To access most features of the Service, you must create an account. You may register using an email address and password or through a supported third-party authentication provider (such as Google, GitHub, or OpenID). You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

2.2 One Account Per Person

Each individual may maintain only one ProPage account. Creating multiple accounts to circumvent usage limits, evade enforcement actions, or for any other purpose is prohibited and may result in the suspension or termination of all associated accounts.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any authentication tokens. You agree to notify us immediately at [email protected] if you become aware of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to secure your account credentials.

2.4 Account Accuracy

You agree to provide truthful and accurate information in your account profile. You may not impersonate another person or entity, or misrepresent your affiliation with any person or entity through your account.

2.5 Account Deletion

You may delete your account at any time through your account settings. When you delete your account, all of your data, documents, public pages, and associated content will be permanently and irrevocably deleted in accordance with our Privacy Policy. Account deletion is a cascading operation -- once initiated, it cannot be undone.

3. The ProPage Service

3.1 Service Description

ProPage is a professional identity platform that enables you to create, manage, and share professional documents and pages. The Service currently supports the following document types:

Resumes -- Structured professional resumes rendered in both paper (PDF) and web formats.
Cover Letters -- Professional cover letters with the same dual-layout capability.
Hub Pages -- Link hub pages that consolidate your professional links, social profiles, and online presence into a single page.

3.2 Dual-Layout System

ProPage uses a dual-layout system in which the same underlying data can be rendered in two formats:

Paper Layout -- Optimized for PDF download and print. Documents in paper layout are rendered as clean, professionally formatted PDFs.
Web Layout -- Optimized for viewing in a web browser. Documents in web layout are rendered as responsive web pages accessible at a public URL.

3.3 Public Pages

Documents you designate as public are accessible at URLs in the format pro.page/[username]/[slug]. The availability of public pages depends on your subscription tier. Public pages are described in more detail in Section 7.

3.4 Templates

ProPage provides a library of professionally designed templates for rendering your documents. The number of templates available to you depends on your subscription tier. Templates are the intellectual property of ProPage and are licensed to you solely for use within the Service.

3.5 PDF Generation

ProPage generates PDF versions of your documents using server-side rendering technology. PDFs are generated on demand and reflect the current state of your document data at the time of generation.

3.6 Service Availability

We strive to keep the Service available and operational, but we do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to maintenance, updates, server failures, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance when practicable.

3.7 Service Modifications

We reserve the right to modify, update, or discontinue any aspect of the Service at any time, with or without notice. If we discontinue a material feature or the Service entirely, we will make reasonable efforts to provide advance notice and, where applicable, allow you to export your data.

4. Subscription Plans and Billing

4.1 Subscription Tiers

ProPage offers the following subscription tiers, each with different features and usage limits:

Free Tier

Up to 2 resumes
Up to 1 cover letter
Up to 1 hub page
Clean PDF downloads (no watermark)
1 public page
Access to 4 templates
5 AI operations per month (when available)
2 AI-generated cover letters per month (when available)
Navigation header on public pages includes ProPage logo and a "Create your ProPage" call-to-action link

Plus Tier -- $5 per month or $49 per year

Up to 10 resumes
Up to 10 cover letters
Up to 10 hub pages
All templates
Up to 3 public pages
20 AI operations per month (when available)
5 AI-generated cover letters per month (when available)
Detailed analytics for public pages
QR code embedded on PDF documents
1 verified badge
Navigation header on public pages includes ProPage logo (no call-to-action)

Pro Tier -- $25 per month, $49 per quarter, or $149 per year

Unlimited resumes, cover letters, and hub pages
All templates
Unlimited public pages
Unlimited AI operations (when available)
Full analytics with notification support
Job tracker
Interview preparation tools
Video introduction capability
Unlimited verified badges
Navigation header on public pages includes ProPage logo (no call-to-action)

Student Discount

Students with a valid .edu email address are eligible for a 50% discount on paid subscription tiers. Eligibility is verified at the time of subscription and may be reverified periodically. ProPage reserves the right to revoke the student discount if eligibility cannot be confirmed.

Lifetime Deal -- $199 one-time payment

Available during the launch period only, limited to 1,000 users. Provides lifetime access to Pro Tier features as they exist at the time of purchase. Future features released after the Lifetime Deal period may or may not be included at ProPage's sole discretion. The Lifetime Deal is non-transferable and non-refundable.

We may introduce additional subscription tiers in the future, including a Business tier with features such as custom domain support, integrated payments, and booking capabilities.

4.2 Feature Availability

Some features described in the subscription tiers, including AI-powered features, are planned but may not yet be active. We will make these features available as they are developed and tested. Subscription pricing reflects the current feature set available at the time of purchase, and we are not obligated to deliver any specific future features.

4.3 Billing and Payment

All payments are processed securely through Stripe, our third-party payment processor. By subscribing to a paid tier, you agree to Stripe's terms of service in addition to these Terms. ProPage does not store your credit card information or other payment card data on its servers. All payment card data is handled directly by Stripe in accordance with PCI-DSS standards.

4.4 Auto-Renewal

All paid subscription plans (monthly, quarterly, and annual) renew automatically at the end of each billing period unless you cancel before the renewal date. The renewal charge will be at the then-current subscription rate for your tier and billing cycle. You authorize ProPage and Stripe to charge your payment method on file for each renewal period.

4.5 Failed Payments

If a payment fails, we may attempt to charge your payment method again. If payment cannot be collected after reasonable attempts, we may downgrade your account to the Free tier or suspend your access to paid features until payment is successfully processed. We will notify you of failed payment attempts by email.

4.6 Taxes

Subscription fees are exclusive of applicable taxes. You are responsible for paying any taxes, duties, or government levies imposed on your subscription, except for taxes based on ProPage's net income.

4.7 Price Changes

We may change subscription pricing at any time. If we increase the price of your current subscription tier, we will provide you with at least 30 days' advance notice before the new pricing takes effect. The notice will be sent to the email address associated with your account. If you do not agree to the price change, you may cancel your subscription before the new pricing takes effect. Continued use of the Service after the price change constitutes your acceptance of the new pricing.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. This means:

You will continue to have access to all features of your paid tier until the end of the period you have already paid for.
Your account will be downgraded to the Free tier at the end of the billing period.
If your usage exceeds Free tier limits at the time of downgrade (for example, you have more documents or public pages than the Free tier allows), you will retain access to your existing content but may not be able to create new documents or public pages until you are within Free tier limits or resubscribe to a paid tier.

5.2 No Refunds

All subscription payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused features, or unused time on your subscription. When you cancel, you retain access to your paid features until the end of the current billing period, and no portion of the subscription fee will be refunded.

5.3 Exceptions

In exceptional circumstances, such as extended Service outages caused by ProPage, billing errors, or unauthorized charges, we may, at our sole discretion, issue a refund or account credit. To request an exception, contact us at [email protected].

5.4 Lifetime Deal

The Lifetime Deal is a one-time payment and is non-refundable. Lifetime Deal holders are not subject to billing cycles or auto-renewal.

6. User Content and Intellectual Property

6.1 Your Content

"User Content" means any text, images, data, information, or other materials that you upload, submit, create, or make available through the Service, including but not limited to resume data, cover letter text, profile information, links, images, and any other content you provide.

You retain all ownership rights in your User Content. ProPage does not claim ownership of any User Content you create or upload.

6.2 License to ProPage

By uploading or creating User Content on ProPage, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, store, cache, display, distribute, modify (for formatting and rendering purposes only), and create derivative works of your User Content, solely to the extent necessary to operate, provide, improve, and promote the Service. This license includes, without limitation, the right to:

Store your User Content in our databases and backup systems.
Render your User Content using our templates and design system in both paper and web layouts.
Generate PDFs from your User Content using server-side rendering.
Cache your User Content on content delivery networks (CDNs) for performance.
Render your User Content server-side (SSR) for public page display.
Generate social preview cards (Open Graph metadata) from your User Content, which include "| ProPage" in the page title.
Display your User Content on public pages you have enabled, which are accessible to anyone on the internet.
Index your public pages for discovery within the Service.

This license continues for as long as your User Content remains on the Service. When you delete your User Content or your account, this license terminates, except that cached copies may persist for a reasonable period until caches are refreshed or cleared, and backup copies may be retained for a limited period as described in our Privacy Policy.

6.3 Your Responsibilities for User Content

You represent and warrant that:

You own or have the necessary rights, licenses, and permissions to use and authorize ProPage to use your User Content as described in these Terms.
Your User Content does not infringe, violate, or misappropriate the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party.
Your User Content is accurate and not misleading, particularly with respect to professional qualifications, employment history, education, and credentials.
Your User Content complies with these Terms and all applicable laws and regulations.

You are solely responsible for your User Content and the consequences of making it available through the Service.

6.4 ProPage Intellectual Property

The Service, including but not limited to the platform, software, source code, design system, templates, layouts, algorithms, user interface, graphics, logos, trademarks, service marks, and all other non-User Content materials, is the exclusive property of ProPage or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

These Terms do not grant you any right, title, or interest in the Service or any ProPage intellectual property, except for the limited right to use the Service in accordance with these Terms.

6.5 Template License

Templates provided within the Service are licensed, not sold, to you. You may use templates solely within the Service to render your documents. You may not extract, copy, reproduce, redistribute, or create derivative works from ProPage templates outside of the Service.

6.6 Feedback

If you provide us with feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate that Feedback into the Service without any obligation to you. You are not required to provide Feedback.

7. Public Pages

7.1 How Public Pages Work

When you enable a public page for a document, that document becomes accessible on the internet at a URL in the format pro.page/[your-username]/[document-slug]. Anyone with the URL can view the public page, and no login or authentication is required to view it.

7.2 Search Engine Indexing

Public pages are designed to be indexed by search engines. Once you make a page public, it may appear in search engine results and may be crawled, cached, and indexed by third-party search engines and web services. Even after you disable a public page, cached versions may persist in search engine indexes for a period of time outside of our control.

7.3 ProPage Branding on Public Pages

All public pages include a navigation header containing ProPage branding. The specific content of the navigation header depends on your subscription tier:

Free Tier: Navigation header includes the ProPage logo and a "Create your ProPage" call-to-action link.
Plus and Pro Tiers: Navigation header includes the ProPage logo without a call-to-action link.

Additionally, all social preview cards (Open Graph metadata) generated for public pages across all subscription tiers include "| ProPage" in the page title.

You may not remove, obscure, alter, or interfere with ProPage branding on public pages through any means, including but not limited to browser extensions, custom CSS injection, or automated tools.

7.4 Responsibility for Public Content

You are solely responsible for all content you make available on public pages. By making a page public, you acknowledge and agree that:

The content is visible to anyone on the internet and may be viewed, shared, linked to, and referenced by third parties.
Third parties may take screenshots, copy text, or otherwise capture and use the information displayed on your public pages.
ProPage is not responsible for how third parties access, use, share, or distribute information from your public pages.
It is your responsibility to ensure that you do not make sensitive, confidential, or private information publicly available.

7.5 Public Page Availability

The number of public pages you can maintain simultaneously depends on your subscription tier. If your subscription is downgraded and you exceed the number of allowed public pages, your existing public pages will remain accessible, but you will not be able to create new public pages or re-enable disabled ones until you are within the limits of your current tier.

8. Acceptable Use

8.1 General Conduct

You agree to use the Service in a lawful, ethical, and responsible manner. You agree not to use the Service in any way that violates any applicable local, state, national, or international law or regulation.

8.2 Prohibited Content

You may not upload, create, publish, or make available through the Service, including on public pages, any content that:

Is illegal -- Violates any applicable law, regulation, or legal obligation, or promotes or facilitates illegal activity.
Is harassing, hateful, or threatening -- Constitutes harassment, bullying, intimidation, hate speech, or threats of violence directed at any individual or group based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic.
Is impersonating or fraudulent -- Impersonates another person, organization, or entity, or falsely represents professional qualifications, credentials, certifications, employment history, or educational background.
Is spam or deceptive -- Constitutes unsolicited or unauthorized advertising, promotional material, spam, or contains deceptive, misleading, or fraudulent links or information.
Contains malware or phishing -- Contains viruses, malware, spyware, ransomware, or other malicious code, or is designed to facilitate phishing, credential harvesting, or other fraudulent schemes.
Is sexually explicit -- Contains pornographic, sexually explicit, or obscene material.
Infringes intellectual property -- Infringes, violates, or misappropriates any third party's copyright, trademark, patent, trade secret, or other intellectual property rights.

8.3 Prohibited Activities

You may not engage in any of the following activities:

Automated scraping or data harvesting -- Using automated tools, bots, scrapers, crawlers, or any other automated means to access, collect, extract, or harvest data from other users' public pages or any other part of the Service, except as explicitly permitted through an authorized API.
Circumventing restrictions -- Attempting to bypass, disable, or circumvent any security, access control, rate limiting, or technical restrictions implemented in the Service.
Interference with the Service -- Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that disrupts, interferes with, or degrades the performance, security, or availability of the Service for other users.
Reverse engineering -- Decompiling, disassembling, reverse engineering, or otherwise attempting to derive the source code or underlying algorithms of any part of the Service.
Unauthorized access -- Accessing or attempting to access accounts, systems, or data belonging to other users or to ProPage without authorization.
Reselling -- Reselling, sublicensing, or commercially exploiting any aspect of the Service without ProPage's prior written consent.
Removing branding -- Removing, altering, or obscuring any ProPage branding, copyright notices, or other proprietary notices on the Service or on public pages.

8.4 Enforcement

We reserve the right, but are not obligated, to monitor User Content and activity on the Service for compliance with these Terms. If we determine, in our sole discretion, that you have violated the Acceptable Use provisions, we may take any action we deem appropriate, including but not limited to:

Issuing a warning.
Removing or disabling access to the offending content.
Temporarily suspending your account.
Permanently terminating your account.
Reporting the activity to law enforcement authorities.

We will make reasonable efforts to notify you of enforcement actions and provide an opportunity to address the issue, except where immediate action is necessary to protect the safety or security of users or the Service.

9. AI-Powered Features

9.1 Current Status

ProPage plans to offer AI-powered features as part of the Service, including but not limited to AI-assisted resume writing, AI-generated cover letters, and ATS (Applicant Tracking System) compatibility scoring. As of the effective date of these Terms, AI-powered features are planned but may not yet be active or fully available. This section governs your use of AI-powered features when they become available.

9.2 How AI Features Work

When AI features are active, ProPage may process your User Content through third-party AI providers, including OpenAI or similar services, to generate suggestions, improvements, or new content based on your input. Specifically:

Your User Content may be sent to AI providers solely for the purpose of processing your request and generating output.
Your User Content is not used to train AI models. We contractually require our AI providers not to use your data for model training purposes.
AI processing occurs on demand, only when you explicitly initiate an AI-powered action.

9.3 AI Output

Content generated by AI features ("AI Output") is treated as User Content once it is incorporated into your documents. This means:

You are solely responsible for reviewing, editing, and verifying any AI Output before using it, publishing it, or making it available on a public page.
AI Output may contain inaccuracies, errors, omissions, or content that does not accurately reflect your professional background, qualifications, or experience.
AI Output should not be relied upon without your own review and verification.
ProPage makes no representations or warranties regarding the accuracy, completeness, reliability, or fitness for any particular purpose of AI Output.
You are solely responsible for ensuring that any AI Output you use complies with applicable laws and does not infringe any third party's rights.

9.4 Usage Limits

AI feature usage is subject to limits based on your subscription tier, as described in Section 4.1. Usage limits reset at the beginning of each billing period. Unused AI operations do not roll over to subsequent billing periods.

9.5 AI Feature Modifications

We may modify, limit, or discontinue AI-powered features at any time, including changing the underlying AI provider, adjusting usage limits, or altering the types of AI features available. We will provide reasonable notice of material changes to AI features where practicable.

10. Copyright and DMCA

10.1 Respect for Copyright

ProPage respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act ("DMCA") and other applicable copyright laws.

10.2 DMCA Takedown Notices

If you believe that User Content on the Service infringes your copyright, you may submit a DMCA takedown notice to our designated copyright agent at [email protected]. Your notice must include the following information:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (such as the URL of the public page).
Your contact information, including your name, address, telephone number, and email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Upon receiving a valid DMCA takedown notice, we will promptly remove or disable access to the allegedly infringing material and notify the user who posted the material.

10.3 Counter-Notifications

If you believe that your User Content was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notification to [email protected]. Your counter-notification must include:

Your physical or electronic signature.
Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which ProPage may be found), and that you will accept service of process from the person who provided the original takedown notification or an agent of such person.

Upon receiving a valid counter-notification, we will forward it to the party that submitted the original takedown notice. If the original complainant does not file a court action seeking a restraining order against you within 10 business days, we will restore the removed material.

10.4 Repeat Infringer Policy

ProPage maintains a policy of terminating the accounts of users who are determined to be repeat copyright infringers. If a user receives multiple valid DMCA takedown notices, or if we otherwise determine in our sole discretion that a user has repeatedly infringed the copyrights of others, we will terminate that user's account. We may also terminate accounts based on a single instance of egregious infringement.

10.5 Misrepresentation

Please be aware that under 17 U.S.C. Section 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be subject to liability for damages, including costs and attorneys' fees.

11. Privacy

Your privacy is important to us. Our collection, use, storage, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in the Privacy Policy.

Key privacy points relevant to these Terms include:

We collect account information, document data, usage analytics, and technical data as described in the Privacy Policy.
We use Stripe for payment processing and do not store your credit card information.
We may use third-party services (including AI providers) to process your data as necessary to provide the Service.
You may request deletion of your data by deleting your account.

For full details on how we handle your data, please review the Privacy Policy.

12. Third-Party Services

12.1 Third-Party Integrations

The Service integrates with and relies upon various third-party services to operate, including but not limited to:

Stripe for payment processing.
Google and GitHub for authentication.
OpenAI (or similar providers) for AI-powered features.
Content delivery networks for caching and performance.
Cloud infrastructure providers for hosting and storage.

12.2 Third-Party Terms

Your use of third-party services integrated with ProPage is subject to those services' own terms of service and privacy policies. We encourage you to review the terms of any third-party service you use in connection with ProPage.

12.3 No Responsibility for Third Parties

ProPage is not responsible for the availability, accuracy, security, or practices of any third-party service. We are not liable for any loss or damage arising from your use of, reliance on, or interaction with third-party services, even if those services are accessed through or integrated with ProPage.

12.4 External Links

Your public pages or other User Content may contain links to external websites or services not operated by ProPage. We do not endorse, control, or assume responsibility for any external websites or services. Accessing external links is at your own risk.

13. Disclaimers

13.1 "As Is" and "As Available"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PROPAGE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13.2 No Guarantee of Availability

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not guarantee any specific level of uptime or availability.

13.3 No Guarantee of AI Accuracy

We do not warrant that AI-powered features will produce accurate, complete, reliable, or suitable results. AI Output may contain errors, inaccuracies, or content that is inappropriate for your intended use. You acknowledge that AI features are tools to assist you and are not a substitute for your own professional judgment and review.

13.4 No Employment Guarantees

ProPage is a tool for creating and sharing professional documents. We make no representations, warranties, or guarantees that using the Service will result in employment, job interviews, career advancement, or any particular professional outcome. We are not responsible for any hiring decisions, employment outcomes, or professional consequences that may result from the use of documents created on ProPage.

13.5 Content Accuracy

We do not endorse, verify, or guarantee the accuracy of any User Content on the Service, including information displayed on public pages. Users are solely responsible for the accuracy of their own content. If you rely on information from another user's public page, you do so at your own risk.

13.6 Professional Advice

The Service does not provide legal, financial, career, or other professional advice. Any information or suggestions provided through the Service, including AI Output, should not be construed as professional advice. You should consult qualified professionals for advice specific to your circumstances.

14. Limitation of Liability

14.1 Exclusion of Certain Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROPAGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

YOUR USE OF OR INABILITY TO USE THE SERVICE.
ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT, DATA, OR TRANSMISSIONS.
ANY USER CONTENT OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE.
ANY AI OUTPUT GENERATED BY THE SERVICE.
ANY EMPLOYMENT DECISIONS OR PROFESSIONAL OUTCOMES RESULTING FROM THE USE OF DOCUMENTS CREATED ON THE SERVICE.
ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICE.

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF PROPAGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PROPAGE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PROPAGE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

14.3 Basis of the Bargain

THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK BETWEEN YOU AND PROPAGE AND ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. THE SERVICE WOULD NOT BE PROVIDED TO YOU WITHOUT THESE LIMITATIONS.

14.4 Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

15. Indemnification

15.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless ProPage, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

Your use of the Service or any activity under your account.
Your User Content, including any content you make available on public pages.
Your violation of these Terms or any applicable law or regulation.
Your violation of any third party's rights, including intellectual property rights, privacy rights, or publicity rights.
Any dispute between you and a third party arising from your use of the Service.
Any misrepresentation of your professional qualifications, credentials, or other information in your User Content.

15.2 Procedure

We will provide you with prompt notice of any claim subject to indemnification and will cooperate reasonably with your defense of such claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") informally by contacting us at [email protected]. We will attempt to resolve the Dispute informally for at least 30 days from the date we receive your notice. If the Dispute is not resolved within 30 days, either party may proceed to binding arbitration as described below.

16.2 Binding Arbitration

Any Dispute that is not resolved through informal resolution shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect, except as modified by this section. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.3 Arbitration Procedures

The arbitration shall be conducted in English.
The arbitration may be conducted in person, by telephone, by video conference, or based on written submissions, as determined by the arbitrator.
Unless the arbitrator determines otherwise, each party shall bear its own costs and attorneys' fees. If the arbitrator finds that your claim was not frivolous, ProPage will reimburse your filing fees.

16.4 Class Action Waiver

YOU AND PROPAGE AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

16.5 Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdiction of such court. If the Dispute is removed from small claims court, the arbitration provisions of this section shall apply.

16.6 Opt-Out

You may opt out of the arbitration and class action waiver provisions in this section by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration and class action waiver provisions. If you opt out, the Governing Law and Jurisdiction provisions in Section 16.7 shall apply.

16.7 Governing Law and Jurisdiction

These Terms and any Disputes shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. If the arbitration provisions do not apply (either because you have opted out or because a Dispute falls outside their scope), you and ProPage agree to submit to the exclusive personal jurisdiction of the state and federal courts located in California, United States.

17. Termination

17.1 Termination by You

You may stop using the Service and delete your account at any time through your account settings. Upon account deletion, all of your data, documents, public pages, and associated content will be permanently deleted in accordance with our Privacy Policy.

17.2 Termination by ProPage

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to the following circumstances:

You violate these Terms, including the Acceptable Use provisions.
You engage in activity that we reasonably believe could harm ProPage, its users, or third parties.
You fail to pay applicable subscription fees after reasonable notice and opportunity to cure.
We receive valid legal or regulatory requests requiring us to do so.
We discontinue the Service or any material part of it.

17.3 Effect of Termination

Upon termination of your account, whether by you or by ProPage:

Your right to access and use the Service immediately ceases (except as provided below for paid accounts).
If your account is terminated by ProPage for cause and you have a paid subscription, access to paid features ends immediately, and no refund will be issued.
If your account is terminated by ProPage without cause, you will retain access to paid features until the end of your current billing period.
Your User Content and data will be deleted in accordance with our Privacy Policy.
Public pages associated with your account will be taken down and the URLs will become unavailable.

17.4 Survival

The following sections shall survive any termination or expiration of these Terms: Section 6 (User Content and Intellectual Property), Section 13 (Disclaimers), Section 14 (Limitation of Liability), Section 15 (Indemnification), Section 16 (Dispute Resolution), and this Section 17.4.

18. Changes to Terms

18.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms.

18.2 Notice of Material Changes

If we make material changes to these Terms, we will provide you with at least 30 days' advance notice before the changes take effect. Notice will be provided by:

Sending an email to the address associated with your account.
Displaying a prominent notice within the Service.

We will clearly identify what has changed in the notice.

18.3 Acceptance of Changes

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and delete your account before the changes take effect.

19. General Provisions

19.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall continue in full force and effect.

19.2 Waiver

The failure of ProPage to enforce any provision of these Terms shall not constitute a waiver of that provision or of the right to enforce it at a later time. No waiver of any provision shall be effective unless it is in writing and signed by ProPage.

19.3 Entire Agreement

These Terms, together with the Privacy Policy and any other policies or guidelines expressly incorporated by reference, constitute the entire agreement between you and ProPage regarding the Service and supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether written or oral, relating to the same subject matter.

19.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. ProPage may assign or transfer these Terms, in whole or in part, without restriction and without notice. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties' successors and permitted assigns.

19.5 No Third-Party Beneficiaries

These Terms are for the benefit of you and ProPage only. No third party has any rights under these Terms, and nothing in these Terms creates any third-party beneficiary rights.

19.6 Force Majeure

ProPage shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, war, terrorism, labor disputes, power failures, internet or telecommunications failures, or cyberattacks.

19.7 Headings

The section headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

19.8 Electronic Communications

By using the Service, you consent to receiving communications from us electronically, including by email and through notices posted on the Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

19.9 Export Compliance

You agree to comply with all applicable export control laws and regulations in your use of the Service. You may not use the Service in any country or region that is subject to comprehensive U.S. economic sanctions, or if you are listed on any U.S. government list of prohibited or restricted parties.

20. Contact Us

If you have any questions, concerns, or feedback about these Terms or the Service, please contact us:

General Support
Email: [email protected]

Legal Inquiries, DMCA Notices, and Dispute Resolution
Email: [email protected]

These Terms of Service were last updated on April 15, 2026.